In-stock, small items ordered after 12PM MST will ship the next business day. In-stock, large items will be packaged and shipped within two business days from order. Your tracking number will be sent to the email used to place your order. If you do not receive the email, please contact service@hecklerdesign.com.

Returns are simple! If your order doesn’t meet your expectations, sign in using the link below, select your order, click “Request a Return,” and follow the steps. Custom products and products delivered more than 30 days ago are not eligible for return.

Start Return Request

Please reach out to service@hecklerdesign.com prior to placing any orders. You will need to send us a copy of your Tax Certificate in order for us to create your tax exempt orders.

Contacting Our Sales Team:

We’re here to help! Reach out to our dedicated sales team for assistance with quotes or to submit your purchase orders. You can contact us by phone at 1 (844) 432-5930 or via email at sales@hecklerdesign.com.

Establishing Credit Terms:

If you’d like to set up credit terms, our team is happy to guide you through the process. Simply connect with us to get started.

For Registered Dealers and Distributors:

Registered dealers and distributors are welcome to submit their purchase orders directly to sales@hecklerdesign.com.We value your business and look forward to working with you!This version is structured for clarity, professional yet approachable, and uses consistent formatting to improve readability.

Heckler warrants our products to be free from defects in material and workmanship for a period of two years, and electronic components for a period of one year from the original date of purchase.